Shipping & International Shipping
We maintain ownership of the Products ordered until full payment is made of the order price, including postal charges, if owed and this is a material term of this Agreement.
Delivery to the Purchaser
The Product(s) shall be delivered to the postal address provided by the Purchaser when making his or her order and which will be mentioned on the delivery slip.
Delivery shall be made according to the delivery method selected by the Purchaser when making his or her order and depending on the country of delivery and the rate proposed by the relevant carrier.
The Purchaser shall be informed at the time of confirmation of his or her order of the delivery rate proposed by the carrier.
For all deliveries, the order will be sent to the Purchaser if in Cyprus by GAP Akis Express
if out of Cyprus by DHL or other worldwide carrier.
As delivery is provided by third party service providers, the Purchaser is informed that we cannot in any way be held liable if non-performance or poor performance of this obligation is imputable to the Purchaser or the unforeseeable or insurmountable action of a third party to the contract or in a case of force majeure.
Time periods for the delivery of Products
The delivery within Cyprus shall be made within 1- 3 days at the latest, while the delivery outside Cyprus within 14 days but we reserve the right to deliver within thirty (30) days of the order, except otherwise provided, which the Purchaser shall be informed of before making his or her order, mentioning an average delivery time period.
If there is a delay in delivery
Any delay in delivery must be reported by the Purchaser as soon as possible to us which will carry out an inquiry with the carriers concerned.
The Purchaser will have the option of canceling the order if it is not made at the latest thirty (30) days after the delivery date mentioned, unless this delay is due to a case of force majeure.
As of the exercise of the right of cancellation, or the conclusion of the inquiry made by us confirming the loss of the package, we shall make a reimbursement to the bank account debited when the order was made, as soon as possible, to the exclusion of any other indemnity.
In the case of the partial delivery of the order, delivery may be made several times, and this right shall only concern the undelivered part of the order.
Receipt of Products by the Purchaser
Each delivery is considered to be completed once the Products are made available to the Purchaser by the carrier, confirmed by the monitoring system used by the carrier.
It is up to the Purchaser to check immediately upon receipt of the Product that the dispatched Products are compliant and complete.
